Privacy Policy

HogarPrivacy Policy

Effective Date: 05/24/2025

At Spacio Sanu, your privacy is our priority. Whether you visit our spa for a relaxing treatment or shop on our eCommerce store, we are committed to protecting your personal information and being transparent about how we use it.

1. Information We Collect

We may collect the following types of information when you interact with us online or in person:

a) Personal Information:

  • Full name, phone number, email, shipping and billing address.
  • Account details if you create one on our store.

b) Payment Information:

  • Payment details (handled securely via trusted third-party processors like Stripe, PayPal, etc.).
  • We do not store your full credit card details.

c) Order & Booking Information:

  • Appointment details, treatment history, product orders, and delivery preferences.
  • Information related to skin concerns you voluntarily provide to tailor treatments.

d) Technical & Usage Data:

  • IP address, device type, browser type, referring URLs, and usage data collected via cookies and analytics tools.

2. How We Use Your Information

Your data helps us provide better services and improve your experience. We may use your information to:

  • Process spa bookings and product orders
  • Deliver purchased items to your address
  • Personalize skincare treatments
  • Communicate appointment reminders and order updates
  • Respond to your inquiries
  • Send promotional offers or newsletters (only if you opt-in)
  • Improve website functionality and user experience

3. Sharing Your Information

We do not sell or rent your personal information. We only share it with:

  • Payment gateways for processing orders
  • Shipping partners for delivery of purchased products
  • Booking and scheduling platforms
  • Analytics tools to understand website traffic and improve our services

All third parties are bound to comply with strict data protection standards.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable website functionality (cart, checkout, bookings)
  • Track analytics and performance
  • Remember your preferences for future visits

You can manage cookie preferences in your browser settings.

5. Data Security

We apply industry-standard security measures to protect your information against unauthorized access, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request changes or deletion of your data
  • Opt out of marketing communications at any time
  • Request a copy of your stored information

To make a request, contact us at info@spaciosanu.com.

7. eCommerce Store Policies

If you place an order through our store:

  • You agree to provide accurate billing and shipping information.
  • We may contact you via email or phone regarding your purchase, shipment, or return.
  • Product return and refund policies are provided separately on our Returns & Refunds page.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Policy Updates

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contáctenos

Spacio Sanu
📍 7932 W Sand Lake Rd, Orlando, FL 32819
📧 info@spaciosanu.com
📞 (407) 436-5736